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Please enter the details of your request. A member of our support staff will respond as soon as possible.

I attached my machine batch number (you can find it below the machine)

I attached a picture of my receipt

I attached a video of my issue (the size of the video should not be over 50MO overwise you can send it by wetransfer.com)

I attached a picture of the machine (this allows us to know which model you have)

I attached a picture of the formula

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