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Articles
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The flow of water is very slow. Why?
The lid may create an air vaccum which restricts the flow of water. Simply remove the lid and clean it with a dry cloth.
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How long does it take to the Instant Warmer to heat the water?
The Instant Warmer takes 25 minutes to launch. After which, the machine will maintain the desired temperature as long as it is plugged in.
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Can my powder container be sterilized or put in the dishwasher?
No. The powder container should not be sterilized or put in the dishwasher. You can clean it with mild soap and warm water.
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What do I do if my Formula Pro Advanced shows an error code?
If your Formula Pro Advanced shows error codes E1, E2, E3, E4, E5, you can contact our Customer Care team here.If your machine show the error code E6,E7, E8, please follow the instructions on page ...
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Where can I buy spare parts for my Formula Pro Avdanced?
Please, send your delivery address, telephone number and required spare part(s) to the Customer Service, click here.
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How do I clean or descale the Formula Pro Advanced?
Please, refer to your user manual for the complete cleaning instruction page 11 to 12.
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Do I need to clean the funnel on the Baby Brezza every 4th bottle?
Yes it’s very important to clean the funnel after every 4th bottle or when the clean funnel indicator light turns on. Formula can build up on the funnel during mixing. If the formula builds up too ...
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There is mineral build up in my water tank.
To prevent mineral build up in your water tank, please follow the monthly descaling instructions on page 12 of your user manual.
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My Formula Pro Advanced is dispensing less volume than indicated on the ml selector on the control panel. Why?
The most likely reason is that the funnel and/or dispensing hole requires cleaning. Please clean and dry the funnel and wipe the dispensing hole with a dry cloth, then try again. Also make sure you...
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My Formula Pro Advanced is dispensing more volume than indicated on the ml selector on the control panel. Why?
The ml quantity on the control panel indicates water volume only. When powder is added to the water, the volume is increased, just like when you make a bottle by hand. If the amount of formula is s...